Nexus Utility Management delivers automated utility submetering, transparent billing, and full cost recovery for multifamily properties — so owners stop absorbing utility costs and residents pay only for what they use.
From meter reads to resident payments, we handle the entire utility billing lifecycle so your team can focus on leasing and operations.
We collect meter reads — manual or AMR/AMI — calculate consumption, and apply the correct municipal rate structures automatically. No spreadsheets, no guesswork.
Fully itemized, branded utility bills generated monthly. Charges, taxes, administrative fees, and meter reads are presented in a clear resident-friendly format.
Residents view bills, track usage, and pay online via credit card or ACH. AutoPay enrollment, payment history, and mobile-responsive design built in.
Automated flags for missing reads, usage spikes, vacant unit consumption, and billing anomalies. We catch problems before they become disputes.
13 operational reports delivered monthly: billing summaries, recovery analysis, delinquency aging, meter audits, and more. Full transparency for owners and investors.
Lease addendums, 90-day advance notices, bill format compliance, dispute resolution procedures — we handle the regulatory side so you stay protected.
Getting started is simple. We handle the heavy lifting so your first billing cycle runs seamlessly.
Send us your unit roster, meter inventory, and current utility accounts. We configure your property in our system, map meters to units, and set up rate structures based on your local utility provider.
We prepare your lease utility billing addendum, 90-day advance notice (where required), and bill format templates — all tailored to your state's specific RUBS or submetering regulations.
We collect meter reads, calculate charges using actual municipal rates, generate itemized bills, and deliver them to residents via the online portal. You review before bills go out.
Monthly billing runs on autopilot. You receive operational reports, exception alerts, and collection summaries. We handle resident inquiries, disputes, and move-in/move-out prorations.
We're not a legacy billing company bolting on technology. We're a technology company that happens to do utility billing — automation-first, compliance-always.
Rate calculations, bill generation, exception detection, and reporting all run automatically. No manual data entry, no human error in the billing engine.
Bill formats, lease addendums, notices, and resident dispute workflows are designed to support A.R.S. § 33-1314.01 and applicable local requirements.
Residents get a branded online portal to view bills, track usage trends, enroll in AutoPay, and submit questions — the experience they expect in 2026.
We use actual municipal rate structures — not flat estimates — to calculate charges. Properties typically recover 95–98% of utility costs versus 60–75% with RUBS.
13 operational reports monthly — from executive summaries to meter audits to recovery analysis. Your owners and investors see exactly where every dollar goes.
Month-to-month service. We earn your business every billing cycle. No setup fees, no cancellation penalties, no hidden charges.
No setup fees. No hidden costs. Just a flat per-unit fee that scales with your portfolio.
Nexus is built around the monthly utility billing problems that slow down property teams and frustrate residents.
Reduce unbilled utility spend by converting eligible property utility expenses into resident-level charges that are easier to audit, explain, and reconcile.
Give residents itemized bills and usage history so your team spends less time answering the same utility billing questions each month.
Spot leaks, vacant unit usage, unusual spikes, and missing reads before they turn into lost revenue or resident disputes.
Missing reads, unclear charges, and manual follow-up can turn utility billing into a monthly drain. Nexus gives your property a cleaner way to recover costs and communicate with residents.
Tell us about your property and we'll send you a custom proposal within 24 hours — no commitment, no pressure.
Whether you're managing 12 units or 12,000 — we'll show you exactly how much revenue you're leaving on the table and how fast we can recover it.
15657 N Hayden Rd #1316
Scottsdale, AZ 85260
Custom proposals delivered within 24 hours